Help Center

    Find answers to common questions about WaveDM

    Getting Started

    Download WaveDM from wavedm.com and install it on your Windows or Mac computer. When you open the app, you'll be prompted to log in with your Instagram account. Important: after connecting, keep the account logged in for 2-3 days without sending any DMs. Then start with a low volume (around 10 DMs/day) and gradually increase.

    If you already have one or more accounts connected, click the "+" button in the left sidebar to add another account. The same warmup rules apply - let each new account sit for 2-3 days before sending.

    It depends on your plan. Plans range from 1 account ($39/mo) up to 50 accounts ($699/mo). You can upgrade or downgrade at any time.

    Yes. WaveDM uses human-like sending patterns and configurable daily limits to keep your accounts safe. Always follow the warmup process and start with low daily volumes to protect your account. If you're using more than 3 accounts, we strongly recommend using proxies - logging in to more than 3 accounts from the same IP decreases the accounts' trust score and increases ban risk.

    We strongly recommend using proxies when logging in to more than 3 accounts. Logging in to more than 3 accounts from the same IP address decreases the accounts' trust score and therefore increases ban risk.

    For larger campaigns with 5+ Instagram accounts, we recommend buying aged Instagram accounts from https://t.me/N0W1DPortal_BOT (no affiliation with WaveDM). Aged accounts tend to have higher trust scores and are better suited for outreach.

    Yes, WaveDM offers a 7-day free trial on the 1-account plan ($39/mo). During the trial you get full access to all features. If you need more accounts, you can upgrade after starting your trial.

    WaveDM is a desktop application available for Windows, Mac, and Linux. There is no mobile version. Download links: macOS (Apple Silicon) - github.com/igdmapps/wave-dm-release, macOS (Intel) - github.com/igdmapps/wave-dm-release, Windows - github.com/igdmapps/wave-dm-release, Linux - github.com/igdmapps/wave-dm-release.

    Messaging & Templates

    There is no separate templates section. Instead, you can save your DM sequences as templates during the campaign setup phase. When creating a campaign, write your messages and save the sequence as a template for reuse in future campaigns. You can use personalization variables like {name} and {username}.

    You can use {name} and {username}. These are the two available variables and they are automatically replaced with each recipient's information when the DM is sent.

    You manually provide your target list by either uploading a CSV file of usernames or pasting them directly into the app.

    WaveDM follows Instagram's own character limits. We recommend keeping messages concise - shorter, personalized messages tend to perform significantly better.

    You can include links in your messages. Keep in mind that Instagram may flag accounts that send too many links, so use them strategically and monitor your sending patterns.

    Follow-ups & Auto-replies

    You set up a follow-up sequence with custom delays. If a prospect doesn't reply within your set timeframe, WaveDM automatically sends the next message in your sequence. You can set up to 2 follow-up steps per sequence.

    When a prospect replies at any point, the follow-up sequence is automatically paused for that person. You can also manually remove individual contacts from a sequence at any time.

    Auto-replies are rule-based. You define keyword triggers and the corresponding response. When someone replies with a message containing your specified keyword, WaveDM automatically sends the pre-set reply. This is not AI-powered - you configure the exact conditions and responses.

    You can set up to 2 follow-up steps per sequence. This keeps your outreach focused and avoids over-messaging prospects.

    Still need help?

    Reach out to our team and we'll get back to you as soon as possible

    Premium Telegram support is available on plans with 5+ accounts